FAQs
Mirelle is a Fine Sterling Silver Jewelry brand. All our products are made in Pure 925 Sterling Silver, highest quality Cubic Zirconia Stones and 18k Gold Plating.
Since our products are made in Pure 925 sterling silver - a fine metal that holds high value and is free of alloys like nickel and zinc; this makes our jewelry anti allergen and is more financially valuable an investment over fashion jewelry.
The use of 18k Gold Plating, and high quality cubic zirconia stones gives it the look and finish of real gold jewelry, unlike any fashion jewelry.
All sales are final. No returns only exchange available. We offer to exchange an item only if the order is faulty, or if the product has a defect or problem.
Customized jewelery (including personalised/ Custom design products) are not eligible for an exchange/returns.
Exchange/returns due to incorrect size provided by the customer will not be accepted.
Our Jewelry is made in pure 925 sterling silver, a fine metal that is prone to oxidation if not taken care of. All you need to do is take some preventive measures, to keep it looking as good as new!
Avoid direct contact with perfume, body lotion, hair sprays and other chemicals.
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Few water splashes will be fine, avoid wearing jewelry when bathing or swimming.
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Store your jewelry in plastic zip locks that we provide, to avoid contact with moisture laden air.
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Clean the jewelry after each use, by wiping it with a soft cloth.
We provide Lifetime repair and polishing services for all our products free of cost; both ways shipping charges to be borne by the customer.
Resizing of the rings shall be done free of cost (not applicable for eternity bands); both ways shipping charges to be borne by the customer
All our products are custom made to your required size and plating options and are estimated to require 8-10 days for production. It takes 2-5 days to receive the product from the time of dispatch.
If your order is in a rush, please whatsapp us on +91 8779821537 and we will do our best to prioritize your order.
Do You Have Any Question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.